Privacy Policy

1. Information We Collect

Personal Information:
When you register for our services or contact us, we may collect personal information such as your name, address, telephone number, email address, and other contact details. This information helps us to provide quality babysitting services tailored to your needs.

Financial Information:
For booking and payment purposes, we may collect financial data including credit/debit card details, billing information, and transaction histories. All financial transactions are processed via secure payment gateways, and we do not store your payment details on our servers beyond what is necessary to complete the transaction.

Child and Family Information:
Given that our service involves caring for children, we may collect information regarding your child(ren) (such as age, emergency contacts, and special care requirements) strictly with parental consent. This information is used solely to ensure a safe and customized service for your family.

Other Information:
We may automatically collect non-personal data (e.g., IP addresses, browser types, and usage statistics) to enhance our website’s performance and user experience.

2. How We Use Your Information

• Service Provision:
  We use your personal and financial information to manage babysitting bookings, process payments, and communicate service details or updates.

• Improvement of Services:
  Information collected is also used to improve our website, services, and customer support, ensuring a seamless experience for our clients.

• Compliance and Safety:
  Your data may be used to comply with legal obligations, such as verifying identities and conducting background checks when necessary, to ensure the safety of children in our care.

• Marketing and Communication:
  With your explicit consent, we may send you promotional emails or newsletters regarding new services or special offers. You can opt out of these communications at any time.

3. Disclosure of Your Information

• Service Providers:
  We share your personal and financial information with trusted third-party service providers (e.g., payment processors and IT service providers) who are contractually obligated to maintain the confidentiality and security of your information.

• Legal Requirements:
  We may disclose your information if required by law or in response to valid legal requests by public authorities.

• Business Transfers:
  In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner. We will notify you of any such change in ownership or control.

4. Security

We implement robust technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These include secure data transmission methods (e.g., SSL encryption), regular security assessments, and strict internal access controls.

5. Data Retention

Your personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, your data will be securely disposed of or anonymized.

6. Your Rights

Under Canadian privacy laws and applicable British Columbia legislation, you have the right to:

• Access the personal information we hold about you.

• Request corrections to any inaccurate or incomplete information.

• Request the deletion of your personal information, subject to legal obligations.

• Withdraw consent for the use of your personal information at any time.

To exercise these rights, please contact us using the details provided in the “Contact Us” section below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze trends, and administer the site. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of our website.

8. International Data Transfers

As a service operating within Canada, your information may be stored and processed in Canada or other countries with privacy laws similar to Canadian standards. In such cases, we take appropriate measures to ensure that your data receives an adequate level of protection.

9. Children’s Privacy

Since our services involve the care of children, we take extra precautions to protect their personal information. We only collect information about children with the explicit consent of their parent(s) or legal guardian(s) and use this data solely for providing a safe babysitting service. We do not use children’s personal information for any marketing purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

RevySitters Babysitting Service
Email: info@revysitters.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.